Manager Job Vacancy position at Kaldi’s Coffee

Kaldi’s Coffee manager job is now avalaible. Kaldi’s Coffee plc would like to invite qualified and competent candidates to apply for the following positions.

1. Position: Branch Manager

2. Terms of Employment: Permanent

3. Duty Satiation: Addis Ababa

4. Salary: Negotiations

Company background

Kaldi’s Coffee, a dynamic and growing coffeehouse chain, is seeking a Branch manager. With a rich history and a passion for quality and customer service, we aim to offer our customers an exceptional experience. Our dedication to exploring innovative ways to connect with our clientele and enhance their coffee experience is unwavering.

5. Job Summary

As a Branch Manager, you’ll be responsible for coordinating and managing all aspects of your assigned branch. Your primary goal is to ensure smooth operations, excellent customer service, and overall branch success. Oversee various operational aspects, including distribution, customer service, human resources, administration, and sales. Align these functions with the overall objectives of the cafeteria service. Provide training, coaching, and development to branch personnel. Motivate the team to perform at their best. Here are the key responsibilities and requirements:

Manager Job Key Responsibilities

• Assess local market conditions and identify sales opportunities. Understand customer preferences and adapt branch strategies accordingly.

• Develop forecasts, financial objectives, and business plans. Set achievable goals and metrics for the branch.

• Manage the branch budget effectively. Allocate funds appropriately to different areas.

• Implement cost-saving measures while maintaining quality and service standards.

• Lead by example and foster a positive work environment. Encourage teamwork and collaboration.

• Regularly assess branch performance and propose corrective actions to address challenges and leverage growth opportunities.

Share best practices with other branches and headquarters. Stay informed about effective practices and competitive intelligence.

• Handle customer complaints and employee satisfaction issues promptly.

Adhere to high ethical standards and comply with all applicable laws and regulations.

Improve the branch’s presence and reputation by networking within the community.

• Manage branch expenses, cost control, and sales budgets.

• Report and address maintenance and machinery issues.

Request support from department champions for staff training and development needs.

Respond to department inspector reports and ensure corrective actions are taken.

• Ensure compliance with company policies and standards.

• Conduct employee satisfaction surveys and address HR-related issues.

Complete ERP system tasks accurately and on time.

• Manage raw materials and ensure goods are tracked appropriately.

Oversee the usage of raw materials for staff, the recovery, and the accuracy of the ERP system.

Manager Position Available at Kaldi’s Coffee

Qualifications/Experiences

First, Diploma or equivalent; a degree in Business Administration, Management, or a related field is preferred.

Next, Experience: Minimum of 3 years of experience in retail or hospitality management.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Proficiency in ERP and inventory management software.

• Proven branch management experience.

Fluency in the English language is necessary.

• Familiarity with modern management techniques and best practices.

• Ability to meet sales targets and production goals.

• Excellent organizational skills.

• Leadership and human resources management skills.

What We Offer

– A vibrant and supportive work environment.

– Opportunities for professional growth and development.

– Competitive salary and benefits package.

– The chance to be a part of a forward-thinking team in the coffee industry.

How to Apply:

Interested Applicants are required to submit a nonreturnable copy of their academic Credential and resume along with a cover letter explaining their interest in the role and how their skills and experience to KALDI’S COFFEE HEAD OFFICE 1st Floor Human Resource Department located Olympia around Denbel City Center next to Shewa Bakery. For further information call 251-11-5-528907

Deadline for Application: 7 working days from the first of this announcement.

N.B: ONLY SHORT-LISTED APPLICANTS SHALL BE CONTACTED